Mak Sweater 50s Nyla Cropped Cardigan in Navy

I have been hearing so many good things about MAK cardigans throughout the vintage community, so I was really looking forward to getting one myself (thinking it would be the first of many)..
However, despite it being affordable and me having a discount code, I am still disappointed with my purchase.
The quality is subpar. Within the first 3 uses, two buttons have fallen off (I checked them before wearing for the first time, they seemed fine). No extra buttons have been sewn into the tag from MAK, as many other brands do. Will have to exchange all the buttons now as I don’t have the fallen buttons. Furthermore, the fabric has pilled, especially on the underside of the arms, and down the side - basically the places that touch when you swing your arms by walking. My lint shaver has taken care of about 50% of that, but still annoying that it has happened at all.
The fabric is soft and felt nice on a windy summer day, so was looking forward to getting a lot of use out of this.
The one heart is for the always lovely service and quick shipping from TopVintage.

Dear Alexia, we are sorry that you are disappoint about the quality of your cardigan, please accept our apologies! We will contact you, hopefully we'll be able to make you happy again!

Kindest regards, 
Sylvia 
Customer Service 

Versand top wie immer.
Leider stimmt erneut die Passformangabe nicht mit der gelieferten Ware überein. Ich habe die MAK Strickjacke in S, meine normale Größe. Die nächste Nachbestellung passte schon nicht mehr, Gr M genommen. Jetzt Nachbestellung in einer anderen Farbe, diesmal fehlen wieder 3 bis 4 cm überall. M gleicht Größe XS. Das nervt mich total.

Hallo Heike,
Ich habe inzwischen Kontakt mit Ihnen gehabt und wir sind zu einer passenden Lösug gekommen ;-)

Liebe Grüße,
Karin