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TopVintage Customer service

Our waranty

100% customer satisfaction has our highest priority. Customer trust and a well earned reputation are at the top of our list.  
We give our very most to deliver Top products with Top service and offer you a pleasant shopping experience during each visit.  

It is easy to contact us. You cans e-mail or call us with every question concerning products or orders. In the menu on your left you are able to find all the information concerning our website. Are you still unable to find your answer? Don't worry! We will help you and will respond within 24 hours to all e-mails, with exception of weekends and national Dutch holidays.

Personal advice

We try to inform our customers the best we can, we create sizing charts for each product, offer detailed productinformation, pictures and even give styling tips. If you still miss certain information we will help you as fast as possible to provide the information you need. If you need personal advice about the fit or do you have a general question about our website?, then please fill out our Contactform or call us at +31(0)45 750 720 8. Our office hours are Monday - Friday from 9 am to 5 pm CET except on Dutch holidays.

Return / Exchange

Would you like to return and/or exchange something please report this to us, by sending an e-mail to: service@topvintage.nl. In this way we can construct our returnproces fast and efficient. You will receive an e-mail with instructions.  

We work on improving our website on a daily  basis, if you have any suggestions how we can further improve please tell us! If anything is not to your satisfaction please let us know! We will try our very best to offer a suitable sollution, besides that we appreciate all the feedback to continualy improve our service and workprocesses. 

Best regards,

Team TopVintage 

(curious? visit our About us page for a look behind the scenes!)

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